Customer Response Centre

Amneal’s dedicated Customer Service Team is always available to answer questions or offer assistance. From taking orders and helping customers manage stock holdings across multiple brands, to implementing our 100% no-risk credit policies, the Amneal customer service team is focussed on delivering real outcomes to assist retail pharmacies effectively meet the demands of patients within the broader community.


Tammy Van Horick – Customer Response Centre Manager

Tammy completed her Bachelor of Nursing at Monash University, has a Graduate Certificate of Business Management (Supply Chain) and is currently studying a Master’s of Business Management at Swinburne University. She has more than seven years’ experience in sales and customer service, having started her career at Telstra as a sales consultant. Tammy stepped into a team leader role early in her tenure there and finished with the company as Customer Service Operations Manager.

Tammy moved into the generic pharmaceutical industry in 2011, working at Generic Health as the Customer Services Manager. During her time there, she developed a successful in house customer service and sales team and a wealth of knowledge of the industry.

Tammy believes that customer service is one of the most important factors to any successful business and, in any given circumstance, should be executed at the highest level possible.

Phone: (03) 8849 1218